
The Backdrop
“Excellence becomes real only when it is applied. These publications turn principles into structures that endure.”
– Eric Roth
Business Excellence
Business Excellence (BE) enables organizations to improve processes, optimize resources, and drive innovation. By fostering continuous improvement, strategic alignment, and operational discipline, businesses enhance efficiency, adaptability, and long-term competitiveness.
Operational Excellence (OPEX) as part of Business Excellence (BE) is a philosophy and practice focused on improving the efficiency, effectiveness, and adaptability of business processes. It aims to create value for customers and stakeholders by continuously enhancing operations to achieve superior results.

Lean Management
Lean Management maximizes customer value by eliminating waste and improving efficiency. Originating from the Toyota Production System (TPS), it focuses on removing non-value-adding activities such as overproduction, delays, defects, and excess inventory to strengthen overall performance.
Quality Management
Quality Management (QM) is a systematic approach to consistently meeting or exceeding customer expectations through practices and principles that ensure high standards in products and services.
Core Principles: Customer Focus • Continuous Improvement • Leadership and Engagement
PDF Presentations
Lean Management
- KAIZEN Principles ➔ 5S & Waste • ASA – Activity Structure Analysis • GEMBA Walk & Talk • PM – Process Mapping • PSS – Problem Solution Story • SIPOC – Input-Output Check • Team Board & ICs
Quality Management
- ISO QMS PDCA • ISO Self-Evaluations ➔ ISO 9001 • ISO 14001 • ISO 22000 (incl. HACCP) • ISO 45001
SCM & Procurement
Value Creation
My Quotes
Ninja Services
Ninja Services delivers Business Excellence through decisive, execution‑driven engagement. The focus is on Lean Management (KAIZEN / Six Sigma), Global Procurement and Quality Management including the design of systems according to ISO Standards, governance frameworks and resilient supply‑chain and sourcing architectures.
Assignments span Greenfield builds, OEM / ODM setups, international contracting and the redesign of risk‑aligned organisational models. Complex environments are assessed fast, priorities are set without ceremony and implementation follows with operational authority, resulting in clear improvements in cost structures, transparency, service levels and organisational reliability.
Eric’s Compass → Integrity, Curiosity, Empathy, Pragmatism. No unnecessary movements. Only Value Creation.

































