The Backdrop
Eric’s CV
Executive in Business Excellence with over 25 years of leadership experience in global value chain structures and more than 10 years of operational responsibility in Asia.
- Leads teams through complex change and operates effectively in group-wide process and transformation programs across diverse organizational forms and cultures
- Connects strategic organizational development with operational execution, creating sustainable value with measurable impact on cost structure, delivery performance and governance
- Experienced in concept design of tax-optimized corporate and value chain models
- Winner of the Swiss Lean Award 2022
OPEX & International Value Creation
Quality Management (ISO) • Lean Management (KAIZEN, Six Sigma) • SCM & Global Procurement • Sourcing & Contract Frameworks • OEM / ODM Management • Trade Regulations, Compliance & Risk Management
Profile Summary
Education & Trainings
The following overview reflects Eric’s consistent commitment to professional development across quality, innovation, and management disciplines – anchored in both international standards and Swiss vocational excellence. It documents his deliberate progression from foundational business education to specialized certifications, ensuring relevance across operational and strategic contexts.
- 2025 → QMS ISO Lead Auditor IRCA → Certificate SGS
- 2024 → Innovation Management → Certificate IBMI
- 2023 → Six Sigma Black Belt → Certificate CSSC
- 2023 → Internal Auditor → Diploma SAQ
- 2018 → Lean Manager → Certificate SGO
- 2001 → MBA → Diploma in General Management
- 1997 → LAN Administration → Certificates HP Academy
- 1991 → Marketing → Swiss Federal Diploma Higher Education
- 1989 → Commercial Diploma → Diploma VSH
- 1985 → Advertising Engineer → Swiss Federal Diploma of VET
Professional Milestones
The following points document my professional milestones achieved in Quality Management, Lean Management and global Procurement. They reflect methodically sound implementations based on the principles of KAIZEN and Six Sigma, with a consistent focus on strategic-operational Business Excellence, economic Value Creation and audit-ready traceability in line with ISO Standards.
- Implemented Quality Management System (QMS) → Independently established a cross-functional, cross-country normative QMS geared toward certification readiness for umbrella certification under ISO 9001; selectively expanded to include ISO 14001, ISO 45001 and ISO 22000
- Winner of the Swiss Lean Award 2022 → Recognized as one of two winning companies; Switzerland’s sole national award for excellence in Lean Management, awarded for methodical implementation and impact
- Introduced KAIZEN and scaled maturity model → Rolled out and methodically operationalized all KAIZEN instruments; developed and implemented a group-wide KAIZEN evaluation model (maturity levels)
- Established group-wide documentation logic → Implemented a comprehensive procurement manual incorporating trademark-related legal considerations; developed multilingual QM documentation, including a harmonized cross-country QMS manual
- Developed SCM concepts for goods flow and tax optimization → Designed and implemented continent-spanning logic to enhance efficiency in goods movement, transfer pricing and insurance structures; deployed across national subsidiaries
- Negotiated and anchored global trade agreements → Set up KANBAN framework- and call-off agreements, OEM / ODM supply contracts and exclusive distribution rights for certified branded products in fastening technology (Unbrako) and safety footwear (Diadora)
- Deployed cross-country software solutions → VPN with local LAN structures across Asian countries; add*ONE for inventory optimization, MeDaPro as PIM system, MyFactory as ERP solution as well as QMS / DMS Adonis for process and document management in Europe
- Established and operated international procurement organization → Structured sourcing and purchasing offices as well as strategic RHQs in multiple Asian countries to source and supply private-label consumer goods across continents
Core Competencies
Extensive international leadership experience in global Procurement and Quality Management with a clear focus on Lean Management principles based on KAIZEN and Six Sigma → Recognized with the Swiss Lean Award for professional excellence. A particular strength lies in building and leading cross-border organizations, implementing efficient structures and developing and executing sophisticated Business Excellence concepts aligned with ISO Standards, especially ISO 9001.
This includes conducting and coordinating internal and external audits, introducing group-wide contract frameworks and ERP systems in Supply Chain Management and embedding Sustainability and Corporate Culture into strategic operations. A consistent ability to think Beyond The Box has proven essential in leading multicultural teams, optimizing intercontinental Value Creation chains and evaluating new production sites in the Asian sourcing market.
Industries Served
Personality Traits
My Traits - Traits shape the individual architecture of a person and define how thinking, action and impact connect.“Eric is a clearly contoured individual who consistently exhibits a homogeneous behavior across various situations, driven by a total challenge mindset. He thrives in competitive environments, motivating others and achieving goals, while maintaining security and stability. His strong inner motivation influences people and circumstances, with a resilience that ensures his effectiveness under pressure. His intuitive, creative, and holistic approach to work emphasizes innovation and integration, complemented by a logical and analytical mindset for problem-solving. Eric’s ability to express ideas and teach, alongside his organizational skills, positions him as a thinking, organized creator and commercial entrepreneurial communicator who persuades doers. Gifted according to Stanford-Binet, highly intelligent per Cattell, and very superior per Wechsler, Eric is open to experience, conscientious, agreeable, and relaxed under stress. He achieves targets through determination and analytical focus, often perceived as pragmatic and objective. His top personality talents include implementation, creation, and analysis, with a work environment preference for detail orientation, risk appetite, and factual orientation. Autonomous and influential, Eric enjoys advanced working conditions, balances work-life effectively and consistently delivers performance while favoring self-development and occasionally underestimating work relationships.“
Self-Assessment
Strengths
“Autonomous and able to assume responsibility. Communicate on various hierarchy levels addressee related. Strategic, analytical, curious and enjoy learning. Approach situations in a solution-oriented and pragmatic manner. See the big picture and also think Beyond The Box.”
Weaknesses
“Sometimes quite details oriented and due to that often seem serious and factual. Somewhat high expectations towards people surrounding me and occasionally impatient as I like to see things done rather than just being talked about.”
Ninja Services
Ninja Services delivers Business Excellence through decisive, execution‑driven engagement. The focus is on Lean Management (KAIZEN / Six Sigma), Global Procurement and Quality Management including the design of systems according to ISO Standards, governance frameworks and resilient supply‑chain and sourcing architectures.
Assignments span Greenfield builds, OEM / ODM setups, international contracting and the redesign of risk‑aligned organisational models. Complex environments are assessed fast, priorities are set without ceremony and implementation follows with operational authority, resulting in clear improvements in cost structures, transparency, service levels and organisational reliability.
Eric’s Compass: Integrity, Curiosity, Empathy, Pragmatism. No unnecessary movements. Only Value Creation.
